Frequently Asked Question
Contact our support team anytime for quick help or queries.
What makes RMS Jewells different from other jewellery stores?
At RMS Jewells, every piece is crafted with precision, authenticity, and artistry. We use only BIS-hallmarked gold and certified diamonds, ensuring purity, trust, and timeless design in every purchase.
Are your gold and silver ornaments certified?
Yes. All our gold jewellery carries a BIS Hallmark, and our diamond jewellery comes with “authentic certification” detailing the 4 Cs – Cut, Color, Clarity, and Carat Weight. Silver items are stamped for purity as well.
Can I customize a jewellery design?
Absolutely. We specialize in “custom-made designs”—from engagement rings to bridal sets. Bring us your idea or sketch, and our designers will help you bring it to life while maintaining craftsmanship and purity standards.
Do you offer jewellery repair and polishing services?
Yes. We provide professional “cleaning, resizing, and repair” services for all jewellery purchased from RMS Jewells. Our in-house craftsmen handle every piece with care to restore its original brilliance.
Book a Custom Order
Have a special design in mind? Share your requirements with us and we’ll craft a piece that’s uniquely yours — blending your imagination with our craftsmanship.
Connect With Our Team
Whether it’s a question about designs, rates, or services, our team is always ready to assist you. Message us today — we’re just a click away.
Generations of Trust
With over six decades of excellence, RMS Jewells continues to be a name families trust. Every ornament we create carries a legacy of purity, precision, and perfection.
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Every piece is sold with a “hallmark certificate” and a detailed invoice specifying weight, karat, and stone details. You can verify the BIS Hallmark through the official BIS Care mobile app.
Currently, we take *orders through our store and verified WhatsApp channel, and we’re expanding our “online catalogue” soon. Safe, insured delivery is available across India for select orders.
Yes, RMS Jewells offers an “exchange and buy-back policy” based on prevailing gold rates and product condition. Detailed terms are shared during billing for complete transparency.